# Looq Reference Architecture Guide

## Document Purpose
Technical reference architectures for AV integrators deploying Looq Hybrid Meeting Spaces across Small Room, Extended Canvas, and Panoramic configurations.

---

## Understanding the Looq Hardware Multiplier

### Professional Zoom/Teams Room (Baseline)
**Typical Hardware:**
- 1-2× Displays (55"-65") = $3,000
- 1× PTZ Camera (professional) = $1,500
- 1× Ceiling Mic Array = $1,500
- 1× DSP + Speaker System = $2,000
- **Total Hardware: ~$8,500**
- **Software: Zoom Rooms ($49/month) or Teams Rooms ($40-70/month)**

**Experience:**
- Single perspective, flat video grid
- No eye contact or spatial awareness
- Everyone stares at foreheads
- Difficult to identify who's speaking
- Remote participants feel like second-class attendees

### Looq-Enhanced Room Transformation (Small Room, 4-8 Seats)
**Hardware Upgrade:**
- 3× Displays (multi-zone spatial canvas) = $4,500
- 3× Cameras (surround capture) = $1,500
- 3× Mic Arrays (directional audio zones) = $2,400
- 3× Speaker Sets (spatial audio playback) = $1,200
- 1× Looq Compute System (NVIDIA RTX) = $900
- **Total Hardware: ~$10,500**
- **Software: Looq Prism ($149/month) - only $100/month more than Zoom Rooms**

**Larger Rooms Scale Accordingly:**
- Extended Canvas (8-12 seats): $20,000 hardware
- Panoramic (12+ seats): $47,500 hardware

**Experience:**
- Natural eye contact (remote participants appear where they would sit)
- Spatial audio (know who's speaking without looking)
- Immersive presence (feels like in-person collaboration)
- AI orchestration (auto-framing, auto-switching)
- 15-minute auto-calibration (no manual commissioning)

### Integrator Business Impact
**Professional Zoom Room Sale:**
- Hardware revenue: $8,500
- Integrator margin (30%): **$2,550 profit**
- Software: One-time Zoom/Teams subscription setup

**Looq Small Room Sale (4-8 seats):**
- Hardware revenue: $10,500
- Integrator margin (30%): **$3,150 profit**
- Software: Looq recurring revenue share (5% of $149/mo = $7.45/mo per room)
- 5-year software value: **$447 additional per room**

**Total Profit Comparison:**
- Professional Zoom: $2,550 one-time
- Looq Small Room: $3,597 over 5 years (hardware + software)
- **1.4x multiplier**

**Extended Canvas Rooms (8-12 seats):**
- Hardware revenue: $20,000 → **$6,000 margin** + $447 software = $6,447 total (**2.5x vs Zoom**)

**Panoramic Rooms (12+ seats):**
- Hardware revenue: $47,500 → **$14,250 margin** + $447 software = $14,697 total (**5.8x vs Zoom**)

> **Key Message:** Looq grows your hardware revenue as room size increases. Small rooms: modest uplift. Large rooms: 5-6x multiplier. Plus recurring revenue on all tiers.

---

## Architecture 1: Small Room (4-8 Seats)

### Use Cases
- Small conference rooms
- Executive offices
- Focus rooms
- 1:1 or small team meetings

### Spatial Layout
```
┌─────────────────────────────────────┐
│          Display Wall (1-2)          │  
└─────────────────────────────────────┘
         ▲ Camera View ▲
         
    🎥 Cam 1      🎥 Cam 2
    (Left)        (Right)
    
┌───┐ ┌───┐ ┌───┐ ┌───┐
│ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │  Table
└───┘ └───┘ └───┘ └───┘

Room Dimensions: 12' × 15' (3.6m × 4.5m)
Ceiling Height: 8-10' (2.4-3m)
```

### Hardware BOM

**Display System:**
- Primary Display: 65"-75" 4K (or dual 55")
- Mounting: Wall-mount or mobile cart
- Resolution: 3840×2160 minimum
- Refresh: 60Hz+
- **Brands:** LG, Samsung, Sony

**Camera Array (2-3 units):**
- 2× Wide-angle HD cameras (120°+ FOV)
- 1× Optional PTZ for speaker tracking
- Placement: Above/beside displays
- Connection: USB 3.0 or IP
- **Brands:** Logitech Rally Bar, PTZOptics, Lumens

**Audio System:**
- 1× Ceiling microphone array OR
- 2× Tabletop boundary microphones
- 1× Soundbar or ceiling speakers (stereo)
- Echo cancellation: Built-in + Looq software
- **Brands:** Shure MXA910, ClearOne, Yamaha

**Compute Platform:**
- NVIDIA GPU: RTX 4060 or better (desktop) OR RTX 4000 Ada (workstation)
- CPU: Intel i7/i9 or AMD Ryzen 7/9
- RAM: 32GB minimum
- Storage: 512GB NVMe SSD
- OS: Windows 11 Pro or Ubuntu 22.04 LTS
- Form Factor: Mini PC or rack-mount workstation
- **Brands:** HP Z2 G9, Dell Precision 3660, Lenovo ThinkStation P360

**Network Infrastructure:**
- 1Gbps Ethernet to compute
- PoE+ switch for cameras (if IP cameras)
- VLAN segmentation recommended
- QoS enabled for video traffic
- **Brands:** Cisco Catalyst, HPE Aruba, Ubiquiti

**Optional HDBaseT Integration:**
- HDBaseT transmitter/receiver pair (if display >15m from compute)
- Supports 4K60, USB, Ethernet, control over single cable
- **Brands:** Valens Chipset (VA7000), Atlona, Crestron

### Network Topology (Small Room)

```mermaid
graph TD
    Internet[Internet/WAN]
    Firewall[Firewall]
    CoreSwitch[Core Switch<br/>1Gbps]
    PoE[PoE Switch<br/>Cameras]
    Compute[Looq Compute<br/>NVIDIA RTX 4060+]
    Cam1[IP Camera 1]
    Cam2[IP Camera 2]
    Display[Displays 1-2<br/>4K]
    Audio[Audio System<br/>Mic + Speakers]
    Cloud[Looq Cloud<br/>Analytics & Updates]
    
    Internet --> Firewall
    Firewall --> CoreSwitch
    CoreSwitch --> PoE
    CoreSwitch --> Compute
    PoE --> Cam1
    PoE --> Cam2
    Compute --> Display
    Compute --> Audio
    Compute -.Cloud Path.-> Internet
    Internet -.-> Cloud
    
    style Compute fill:#f7a583,stroke:#333,stroke-width:2px
    style Cloud fill:#e0e0e0,stroke:#333,stroke-width:1px,stroke-dasharray: 5 5
```

### Software Configuration
- **Looq Engine:** Real-time spatial video processing
- **Video Codec:** H.264/H.265 encode/decode
- **Integration:** Zoom Rooms, Teams Rooms, Native mode
- **Management:** Cloud dashboard or on-premise controller
- **Licensing:** Small Room tier ($149/mo list, $112/mo partner)

### Installation Workflow

```mermaid
gantt
    title Small Room Installation Timeline (1 Day)
    dateFormat HH:mm
    axisFormat %H:%M
    
    section Pre-Install
    Site survey & network validation    :done, pre1, 08:00, 1h
    Power planning & equipment staging   :done, pre2, after pre1, 30m
    
    section Hardware Install
    Display wall mounting                :active, hw1, 09:30, 2h
    Camera positioning & mounting        :hw2, after hw1, 1h
    
    section Audio & Cabling
    Audio system installation            :audio1, 12:30, 1h
    Cabling (HDMI, USB, Ethernet)       :cable1, after audio1, 1.5h
    
    section Software Setup
    Compute setup & GPU drivers          :sw1, 15:00, 1h
    Looq Engine install                  :sw2, after sw1, 30m
    Auto-calibration                     :sw3, after sw2, 15m
    
    section Testing
    Video quality & Zoom integration test :test1, 16:45, 45m
    User training                         :train1, after test1, 30m
```

### Calibration Process
- **Auto-Calibration:** Looq analyzes room geometry via cameras
- **Room Scan:** 360° pan to detect walls, table, seating zones
- **Audio Mapping:** Microphone array beamforming calibration
- **Display Mapping:** Virtual camera-to-display coordinate system
- **Time:** 10-15 minutes fully automated
- **Validation:** Test meeting with sample participants

---

## Architecture 2: Extended Canvas (8-12 Seats)

### Use Cases
- Medium conference rooms
- Board rooms
- Training rooms
- Client presentation spaces

### Spatial Layout
```
┌──────────────┬──────────────┬──────────────┐
│   Display 1  │   Display 2  │   Display 3  │  Wall
└──────────────┴──────────────┴──────────────┘
   🎥     🎥           🎥          🎥
  Cam1   Cam2        Cam3        Cam4
  
┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐
│ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │
└───┘ └───┘ └───┘ └───┘ └───┘ └───┘
┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐
│ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │
└───┘ └───┘ └───┘ └───┘ └───┘ └───┘

Room Dimensions: 18' × 24' (5.5m × 7.3m)
Ceiling Height: 9-12' (2.7-3.6m)
```

### Hardware BOM

**Display System:**
- 3× 55"-65" 4K displays (landscape orientation)
- Ultra-narrow bezel (<5mm)
- Video wall mounting system
- Total Resolution: 11520×2160 (extended)
- Synchronized timing
- **Brands:** LG UH5F Series, Samsung QM Series

**Camera Array (3-4 units):**
- 3-4× Wide-angle cameras (110°+ FOV)
- Overlapping coverage zones
- Synchronized frame timing
- USB or IP connectivity
- **Brands:** Logitech Rally Bar, Huddly IQ, AVer

**Audio System:**
- 1× Ceiling microphone array (8+ mic elements) OR
- 3× Table boundary microphones (zoned)
- 2× Ceiling speakers (stereo/spatial audio)
- 1× Optional subwoofer for larger rooms
- DSP with acoustic echo cancellation
- **Brands:** Shure MXA910, Biamp Parlé, QSC

**Compute Platform:**
- NVIDIA GPU: RTX 4070 Ti or RTX 5000 Ada
- CPU: Intel i9 or AMD Ryzen 9
- RAM: 64GB
- Storage: 1TB NVMe SSD
- Multi-GPU option for 4K60 encode
- OS: Windows 11 Pro or Ubuntu 22.04 LTS
- Form Factor: Rack-mount workstation (4U)
- **Brands:** HP Z8 G5, Dell Precision 7960, Supermicro

**Network Infrastructure:**
- 2.5Gbps or 10Gbps Ethernet to compute
- PoE++ switch for cameras
- Dedicated VLAN for AV traffic
- QoS priority queuing
- **Brands:** Cisco Catalyst, Juniper EX Series

**HDBaseT Distribution (Recommended):**
- 1× HDBaseT matrix switcher (3×3 or 4×4)
- Supports 4K60, USB extension, control
- Centralized equipment rack
- **Brands:** Valens, Atlona Omega, Crestron DM NVX

### Network Topology (Extended Canvas)

```mermaid
graph TD
    Internet[Internet/WAN]
    Firewall[Firewall]
    CoreSwitch[Core Switch<br/>10Gbps]
    PoE[PoE++ Switch<br/>Cameras]
    Compute[Looq Compute<br/>NVIDIA RTX 4070 Ti<br/>64GB RAM]
    Cam1[IP Camera 1]
    Cam2[IP Camera 2]
    Cam3[IP Camera 3]
    Cam4[IP Camera 4]
    Matrix[HDBaseT Matrix<br/>3x3 or 4x4]
    Display1[Display 1]
    Display2[Display 2]
    Display3[Display 3]
    AudioDSP[Audio DSP<br/>Zoned Arrays]
    Control[Control Panel<br/>Touch Interface]
    
    Internet --> Firewall
    Firewall --> CoreSwitch
    CoreSwitch --> PoE
    CoreSwitch --> Compute
    PoE --> Cam1
    PoE --> Cam2
    PoE --> Cam3
    PoE --> Cam4
    Compute --> Matrix
    Matrix --> Display1
    Matrix --> Display2
    Matrix --> Display3
    Compute --> AudioDSP
    Control -.Control API.-> Compute
    
    style Compute fill:#f7a583,stroke:#333,stroke-width:3px
    style Matrix fill:#90caf9,stroke:#333,stroke-width:2px
    style Control fill:#e0e0e0,stroke:#333,stroke-width:1px,stroke-dasharray: 5 5
```

### Software Configuration
- **Looq Engine:** Multi-display spatial processing
- **Canvas Mode:** Extended display across 3 screens
- **Video Codec:** H.265 for bandwidth efficiency
- **Integration:** Zoom Rooms, Teams Rooms, Native, Webex
- **Management:** Cloud dashboard + on-premise admin
- **Licensing:** Extended Canvas tier ($249/mo list, $187/mo partner)

### Installation Workflow
1. **Pre-Install:** Site survey, structural load assessment, network drop locations
2. **Display Wall:** Professional video wall mount, alignment (<2mm tolerance)
3. **Camera Array:** Multi-camera mounting, overlap zones planned
4. **Audio:** Ceiling array installation, zoned mic placement
5. **Equipment Rack:** Compute, network switches, HDBaseT matrix
6. **Cabling:** Fiber or Cat6a for long runs, HDBaseT distribution
7. **Software:** Looq Engine install, multi-camera calibration (25 min)
8. **Integration:** Zoom Rooms config, control system programming
9. **Testing:** Full-room test meeting, audio/video quality validation
10. **Training:** Admin training (30 min), end-user orientation

### Calibration Process
- **Multi-Camera Sync:** Frame synchronization across 3-4 cameras
- **Spatial Mapping:** Room geometry detection, seating zone mapping
- **Display Mapping:** Virtual camera alignment to physical display positions
- **Audio Zones:** Microphone array beamforming, speaker zones
- **Time:** 20-25 minutes automated + 5 min manual refinement

---

## Architecture 3: Panoramic (12+ Seats)

### Use Cases
- Large conference rooms
- Executive board rooms
- Town hall spaces
- Auditorium-style meetings

### Spatial Layout
```
┌─────────┬─────────┬─────────┬─────────┬─────────┐
│ Display │ Display │ Display │ Display │ Display │
│    1    │    2    │    3    │    4    │    5    │
└─────────┴─────────┴─────────┴─────────┴─────────┘
  🎥  🎥     🎥      🎥      🎥      🎥  🎥
 Cam1 Cam2  Cam3    Cam4    Cam5    Cam6 Cam7

┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐
│ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │
└───┘ └───┘ └───┘ └───┘ └───┘ └───┘ └───┘ └───┘
┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐
│ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │
└───┘ └───┘ └───┘ └───┘ └───┘ └───┘ └───┘ └───┘
┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐ ┌───┐
│ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │ │ 💺 │
└───┘ └───┘ └───┘ └───┘ └───┘ └───┘ └───┘ └───┘

Room Dimensions: 24' × 40' (7.3m × 12m)
Ceiling Height: 10-14' (3-4.3m)
```

### Hardware BOM

**Display System:**
- 5× 55"-65" 4K displays OR
- LED video wall (pixel pitch 1.2-1.8mm)
- Ultra-narrow bezel (<3mm for LCD)
- Total Resolution: 19200×2160 (5×4K landscape) or custom for LED
- Centralized video wall controller
- **Brands:** LG LAEC Series, Samsung The Wall, Absen LED

**Camera Array (6-8 units):**
- 6-8× Wide-angle cameras (100°+ FOV)
- Overlapping zones with redundancy
- Synchronized frame capture (<1ms variance)
- IP-based with PoE++
- Optional: 1-2 PTZ cameras for presenter tracking
- **Brands:** Sony SRG Series, Panasonic AW-UE4, Canon CR-N500

**Audio System:**
- 2× Ceiling microphone arrays (16+ mic elements total) OR
- 4-6× Table boundary microphones (zoned coverage)
- 4× Ceiling speakers (zoned spatial audio)
- 1× Subwoofer for bass response
- DSP with advanced acoustic echo cancellation
- Dante audio networking (optional)
- **Brands:** Shure MXA920, Biamp Tesira, QSC Q-SYS

**Compute Platform:**
- NVIDIA GPU: RTX 4090 or Multi-GPU (2× RTX 5000 Ada)
- CPU: Dual Intel Xeon or AMD Threadripper
- RAM: 128GB
- Storage: 2TB NVMe SSD (RAID 1)
- Multi-GPU for real-time processing + encode
- OS: Windows 11 Pro or Ubuntu 22.04 LTS
- Form Factor: Rack-mount server (6U-8U)
- **Brands:** HP Z8 Fury G5, Dell Precision 7960 Rack, Supermicro

**Network Infrastructure:**
- 10Gbps Ethernet to compute (fiber recommended)
- Multi-port PoE++ switch (48-port+)
- Dedicated AV VLAN with QoS
- Redundant uplinks
- **Brands:** Cisco Catalyst 9300, Aruba CX 6300, Juniper EX4400

**HDBaseT/AV-over-IP Distribution:**
- HDBaseT matrix (8×8 or larger) OR
- AV-over-IP endpoints (SDVoE, Dante AV)
- Centralized equipment room
- Supports 4K60, HDCP 2.2, USB extension
- **Brands:** Valens Chipset, Crestron DM NVX 4K60, Atlona Omega

**Control System:**
- Touch panel(s) for room control
- Control processor (Crestron, Extron, AMX)
- Integration with Looq API
- Calendar integration (Microsoft Exchange, Google Workspace)
- **Brands:** Crestron CP4, Extron TouchLink Pro, QSC Core

### Network Topology (Panoramic)

```mermaid
graph TD
    Internet[Internet/WAN]
    Firewall[Firewall]
    CoreSwitch[Core Switch<br/>40Gbps Backbone]
    PoE[PoE++ Switch<br/>24-48 Port]
    Compute[Looq Compute Server<br/>Multi-GPU RTX 4090<br/>10Gbps NIC<br/>128GB RAM]
    Backup[Backup Compute<br/>Hot Standby]
    AVSwitch[AV-over-IP Switch<br/>10Gbps SDVoE]
    
    Cam1[Camera 1]
    Cam2[Camera 2]
    Cam3[Camera 3]
    Cam4[Camera 4]
    Cam5[Camera 5]
    Cam6[Camera 6]
    Cam7[Camera 7-8]
    
    Display1[Display 1<br/>IP Decoder]
    Display2[Display 2<br/>IP Decoder]
    Display3[Display 3<br/>IP Decoder]
    Display4[Display 4<br/>IP Decoder]
    Display5[Display 5<br/>IP Decoder]
    
    AudioDSP[Audio DSP<br/>Dante Network<br/>Zoned Arrays]
    Control[Control Processor<br/>Crestron/Extron]
    Mics[Ceiling Mic Arrays<br/>16+ Elements]
    
    Internet --> Firewall
    Firewall --> CoreSwitch
    CoreSwitch --> PoE
    CoreSwitch --> Compute
    CoreSwitch --> Backup
    
    PoE --> Cam1
    PoE --> Cam2
    PoE --> Cam3
    PoE --> Cam4
    PoE --> Cam5
    PoE --> Cam6
    PoE --> Cam7
    PoE --> Mics
    
    Compute --> AVSwitch
    Backup -.Failover.-> AVSwitch
    
    AVSwitch --> Display1
    AVSwitch --> Display2
    AVSwitch --> Display3
    AVSwitch --> Display4
    AVSwitch --> Display5
    AVSwitch --> AudioDSP
    AVSwitch --> Control
    
    style Compute fill:#f7a583,stroke:#333,stroke-width:4px
    style Backup fill:#fff3e0,stroke:#333,stroke-width:2px,stroke-dasharray: 5 5
    style AVSwitch fill:#90caf9,stroke:#333,stroke-width:3px
    style Control fill:#e0e0e0,stroke:#333,stroke-width:2px
```

### Software Configuration
- **Looq Engine:** Enterprise-grade spatial processing
- **Canvas Mode:** Ultra-wide panoramic display (5+ screens)
- **Video Codec:** H.265 4K60 with hardware acceleration
- **Integration:** Zoom Rooms, Teams Rooms, Webex, Native, Custom API
- **Management:** Cloud dashboard + on-premise server + SNMP monitoring
- **Licensing:** Panoramic tier ($399/mo list, $299/mo partner)
- **Redundancy:** Hot standby compute (optional)

### Installation Workflow
1. **Pre-Install:** Detailed site survey, structural engineering for display wall, electrical load planning
2. **Equipment Room:** Rack build-out, UPS installation, cooling/ventilation
3. **Display Wall:** Professional video wall installation, alignment & calibration
4. **Camera Array:** Multi-camera mounting with surveyor-grade alignment
5. **Audio:** Ceiling microphone arrays, speaker zones, acoustic treatment
6. **Network:** Fiber backbone, PoE++ switches, VLAN configuration
7. **Cabling:** Structured cabling for cameras, displays, audio (often 100+ cables)
8. **Software:** Looq Engine install, multi-GPU configuration, camera sync calibration
9. **Integration:** Zoom Rooms config, control system programming, API integration
10. **Testing:** Full system stress test, 20+ participant test meeting
11. **Commissioning:** Formal acceptance testing, as-built documentation
12. **Training:** IT admin training (60 min), end-user training (30 min)

### Calibration Process
- **Multi-Camera Synchronization:** Frame-level sync across 6-8 cameras
- **Spatial Mapping:** High-precision room geometry (±5mm accuracy)
- **Display Mapping:** Virtual camera alignment to physical display array
- **Audio Zones:** Advanced beamforming, echo cancellation, noise reduction
- **Participant Tracking:** Face detection, seating position mapping
- **Time:** 30-40 minutes automated + 10-15 min manual refinement
- **Validation:** 10+ person test meeting, audio quality measurement

---

## Cross-Architecture Considerations

### Deployment Models

**Cloud Deployment:**
- Looq Engine on-premise, management in cloud
- Automatic software updates
- Analytics dashboard (meeting usage, quality metrics)
- Multi-site management
- **Best for:** Distributed organizations, managed services

**On-Premise Deployment:**
- Looq Engine + management server on-premise
- Air-gapped option for secure environments
- Manual update process
- Local analytics storage
- **Best for:** Government, finance, healthcare (compliance)

**Hybrid Deployment:**
- Looq Engine on-premise
- Optional cloud analytics
- Selective feature enablement
- **Best for:** Flexible compliance requirements

### Integration Scenarios

**Zoom Rooms Integration:**
- Looq as advanced camera/display system
- Zoom Rooms controller for meeting join
- Calendar integration via Zoom
- Participants join via Zoom meeting link

**Teams Rooms Integration:**
- Looq as Teams Rooms peripheral
- Microsoft Teams Rooms on Windows compute
- Calendar integration via Microsoft Graph API
- Participants join via Teams meeting link

**Native Looq Mode:**
- Standalone meetings (no Zoom/Teams)
- Direct participant invites
- P2P or server-based architecture
- WebRTC or proprietary codec

### Security & Compliance

**Data Privacy:**
- Video processing on-premise (no cloud upload of meetings)
- Encrypted storage for recordings (if enabled)
- GDPR, HIPAA, FERPA compliance options
- No participant PII stored without consent

**Network Security:**
- VLAN segmentation (AV traffic isolated)
- Firewall rules (outbound only for cloud management)
- Certificate-based authentication
- Encrypted API communication (TLS 1.3)

**Physical Security:**
- Equipment rack lockdown
- Camera privacy shutters (optional)
- Microphone hardware mute
- Tamper-evident seals

### Maintenance & Support

**Preventive Maintenance:**
- Monthly: Software updates, log review
- Quarterly: Camera cleaning, display calibration check
- Annual: Full system health check, hardware inspection

**Monitoring:**
- SNMP traps for hardware failures
- Looq Engine health monitoring
- Network bandwidth utilization
- GPU temperature & performance

**Support Escalation:**
- **Tier 1:** Integrator (basic troubleshooting, user training)
- **Tier 2:** Looq Partner Support (advanced config, calibration)
- **Tier 3:** Looq Engineering (software bugs, feature requests)

**SLA Options:**
- **Standard:** 8×5 email support, 48-hour response
- **Premium:** 24×7 phone + email, 4-hour response
- **Mission-Critical:** 24×7 phone + email, 1-hour response, dedicated engineer

---

## Bill of Materials Summary Tables

### Small Room BOM Summary
| Category | Low | Mid | High |
|----------|-----|-----|------|
| Displays | $2,000 | $3,500 | $5,000 |
| Cameras | $1,500 | $2,250 | $3,000 |
| Audio | $1,000 | $1,500 | $2,000 |
| Compute | $1,500 | $2,250 | $3,000 |
| Network | $500 | $1,000 | $1,500 |
| Installation | $2,000 | $3,000 | $4,000 |
| **Total Hardware + Install** | **$8,500** | **$13,500** | **$18,500** |
| Software (Year 1) | $1,788 | $1,788 | $1,788 |
| **Total First Year** | **$10,288** | **$15,288** | **$20,288** |

### Extended Canvas BOM Summary
| Category | Low | Mid | High |
|----------|-----|-----|------|
| Displays | $5,000 | $8,000 | $12,000 |
| Cameras | $2,500 | $4,000 | $5,000 |
| Audio | $2,000 | $3,500 | $5,000 |
| Compute | $2,000 | $3,000 | $4,000 |
| Network | $1,000 | $1,500 | $2,000 |
| HDBaseT | $1,500 | $2,500 | $4,000 |
| Installation | $4,000 | $6,000 | $8,000 |
| **Total Hardware + Install** | **$18,000** | **$28,500** | **$40,000** |
| Software (Year 1) | $2,988 | $2,988 | $2,988 |
| **Total First Year** | **$20,988** | **$31,488** | **$42,988** |

### Panoramic BOM Summary
| Category | Low | Mid | High |
|----------|-----|-----|------|
| Displays | $15,000 | $25,000 | $40,000 |
| Cameras | $5,000 | $8,000 | $12,000 |
| Audio | $4,000 | $7,000 | $10,000 |
| Compute | $3,000 | $4,500 | $6,000 |
| Network | $2,000 | $3,000 | $5,000 |
| AV Distribution | $5,000 | $8,000 | $12,000 |
| Control System | $3,000 | $5,000 | $8,000 |
| Installation | $10,000 | $15,000 | $20,000 |
| **Total Hardware + Install** | **$47,000** | **$75,500** | **$113,000** |
| Software (Year 1) | $4,788 | $4,788 | $4,788 |
| **Total First Year** | **$51,788** | **$80,288** | **$117,788** |

---

## Appendix A: Camera Placement Guidelines

### Small Room Camera Placement
- **Height:** 5-6 feet (eye level when seated)
- **Angle:** 10-15° downward tilt
- **Spacing:** 4-6 feet apart
- **Coverage:** Overlapping 20% zones
- **Avoid:** Backlight from windows, reflective surfaces

### Extended Canvas Camera Placement
- **Height:** 6-7 feet (above display tops)
- **Angle:** 15-20° downward tilt
- **Spacing:** 5-8 feet apart
- **Coverage:** Overlapping 30% zones
- **Considerations:** Cable management, access for maintenance

### Panoramic Camera Placement
- **Height:** 7-9 feet (professional installation)
- **Angle:** 20-25° downward tilt
- **Spacing:** 6-10 feet apart
- **Coverage:** Overlapping 40% zones with redundancy
- **Precision:** Surveyor-grade alignment for seamless stitching

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## Appendix B: Network Requirements

### Bandwidth Requirements

**Small Room:**
- Upstream: 3-5 Mbps (1080p30)
- Downstream: 5-10 Mbps (multi-participant)
- Local LAN: 100 Mbps minimum (cameras to compute)

**Extended Canvas:**
- Upstream: 8-12 Mbps (1080p60 or 4K30)
- Downstream: 10-20 Mbps
- Local LAN: 1 Gbps minimum

**Panoramic:**
- Upstream: 15-25 Mbps (4K60)
- Downstream: 20-40 Mbps
- Local LAN: 10 Gbps recommended

### Port Requirements (Firewall)
- **Outbound HTTPS (443):** Looq cloud management, software updates
- **Outbound UDP (3478-3479):** STUN/TURN for WebRTC
- **Outbound UDP (5000-5100):** RTP media streams (if native mode)
- **Zoom/Teams:** Standard ports per platform documentation
- **SNMP (161/162):** Optional monitoring

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## Appendix C: GPU Requirements

### Small Room
- **Minimum:** NVIDIA RTX 4060 (8GB VRAM)
- **Recommended:** RTX 4060 Ti (16GB VRAM)
- **Workloads:** 2-3 cameras, 1080p60 processing, single display canvas

### Extended Canvas
- **Minimum:** NVIDIA RTX 4070 (12GB VRAM)
- **Recommended:** RTX 4070 Ti (16GB VRAM) or RTX 5000 Ada
- **Workloads:** 3-4 cameras, 1080p60-4K30 processing, multi-display canvas

### Panoramic
- **Minimum:** NVIDIA RTX 4080 (16GB VRAM)
- **Recommended:** RTX 4090 (24GB VRAM) or Multi-GPU (2× RTX 5000 Ada)
- **Workloads:** 6-8 cameras, 4K60 processing, ultra-wide canvas, real-time encoding

### GPU Driver Requirements
- **NVIDIA Driver:** 535.xx or newer
- **CUDA Toolkit:** 12.0 or newer
- **cuDNN:** 8.9 or newer
- **OS:** Windows 11 Pro (WDDM 3.0) or Ubuntu 22.04 LTS

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## Appendix D: Acoustic Guidelines

### Room Acoustics
- **Reverberation Time (RT60):** Target 0.4-0.6 seconds for conference rooms
- **Ambient Noise:** <35 dBA for optimal speech intelligibility
- **Acoustic Treatment:** Recommend ceiling clouds, wall panels, carpeting

### Audio Coverage Zones

**Small Room:**
- Single microphone array or 2 boundary mics
- 360° coverage from center or 180° from front

**Extended Canvas:**
- 2-3 zoned microphone coverage
- Overlapping zones for seamless handoff

**Panoramic:**
- 4-6 zoned microphone coverage
- Advanced beamforming with participant tracking

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## Appendix E: Cable Specifications

### Video Cables
- **HDMI:** 2.0b (4K60) or 2.1 (8K) certified cables
- **Max Length:** 15 feet without active repeater
- **HDBaseT:** Cat6a or better, max 100m (328 feet)
- **Fiber:** OM3/OM4 for 10Gbps+ runs

### USB Cables
- **USB 3.0/3.1:** Max 15 feet (passive), 30-50 feet (active)
- **USB-over-IP:** For extended runs (via network)

### Network Cables
- **Cat6a:** Recommended for PoE++, 10Gbps, max 100m
- **Cat8:** For future-proofing, 40Gbps, max 30m
- **Fiber:** LC duplex, OM3/OM4, for backbone

### Power
- **UPS:** Recommended for all equipment (30 min runtime minimum)
- **PDU:** Managed PDU with remote power cycling
- **PoE Budget:** Calculate total wattage (cameras, access points)

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## Document Revision History
- **v1.0 (2026-01-06):** Initial reference architecture for ISE 2026

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*This reference architecture is intended for AV integrators deploying Looq Hybrid Meeting Spaces. For custom requirements or larger deployments (50+ rooms), contact Looq Enterprise Sales.*
